GONZÁLEZ ÁGUILA, M. C.; BULTRÓN BATISTA, A. V.; FRANCIS DÍAS , A. I.; GONZÁLEZ ÁGUILA , G. A. Development of the Servqual Model for Measuring Service Quality in the Faculty of Engineering of the University of Panama, 2022-2023. REICIT, [S. l.], v. 4, n. 1, p. 157–181, 2024. DOI: 10.48204/reict.v4n1.5388. Disponível em: https://revistas.up.ac.pa/index.php/REICIT/article/view/5388. Acesso em: 28 sep. 2024.