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The purpose of this article is to analyze the concept of resocialization in Colombia, the application of its programs and their effectiveness, relating these with concept of resocialization , because of the failure to reach the normative objective, even though , it is public knowledge that the restoration of private persons of freedom is not reflected in our country as a remarkable result, our research tries to make a contribution to this great work of recovering to these people who were wrong and took the path of crime, through of a center of the institution that has work activities and support as; Call Center, Telework and family bonding within this process, from a focus of significant experiences that have produced positive effects in this context and that allows get closer to the resocialization of this population.