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Among the current trends that companies are being forced to venture into as part of their administrative functions is the implementation of artificial intelligence. Artificial intelligence “is the simulation of human intelligence processes by machines, especially computer systems. The objective of this research is to know the way in which Artificial Intelligence and information systems called ChatGPT are used in the field of business administration.
The methodology used for this research has a qualitative approach. Implementing the technique of the state of the art, it is of a descriptive type. The results indicate that business management is becoming more complex every day due to the large amount of data that is generated day after day, so Artificial Intelligence turns out to be a great opportunity to optimize, automate and reduce processes, for the benefit of the company. business productivity. In conclusion, the scientific contribution that Software Engineering has made has turned out to be of great support, leaving as a legacy great contributions to society that with the passing of time have allowed many processes to be reduced, all for the benefit of humanity.
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial-CompartirIgual 4.0 Internacional.
