The perception obtained by the administrative staff of the Faculty of Psychology, regarding quality management, with respect to the profile of the position they perform, was consistent with their academic training, years of service and work experience. Which made it possible to evaluate the quality of the product that it generates in its administrative functions and that has an impact on internal and external interest groups. It is important to highlight that the study was ex post facto, with a non-experimental, transactional,correlational type: through the variable’s quality management and personnel evaluation and a working hypothesis that related them. The population and selection of the sample consisted of the unit of analysis, which is the administrative staff of the faculty. The sample was made up of the 24 administrative staff of the faculty, 5 men and 19 women. A survey was applied to administrative staff in 2019, 2020 and 2021. The result for the year 2019 was that the perception that administrative staff have regarding being satisfied with their current jobs, their functions and tasks was of an 83.33% and for the year 2020, there was an increase of 10.67%. In relation to whether the training and training they receive respond to the needs of the position they perform in 2019, 66.67% indicated yes and for the year 2020, an increase of 13.33% was observed. For the year 2021, 87% expressed their perception of their job as very satisfactory.
