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Given the scenario presented by public sector organizations, characterized by complexity, transformation, and innovation, the famous phrase by the pre-Socratic philosopher Heraclitus of Ephesus becomes relevant and timely, who stated “The only constant is change.” It’s about
addressing the great challenge of managing organizations and their human talent to achieve the strategic objectives projected by the company. People’s skills, motivation, and empowerment are part of the innate or acquired competencies needed to maintain excellent performance in their various tasks. However, beyond these and other competencies, people require attitudes that allow them to overcome adverse situations that arise in an environment of change, which will determine if they successfully navigate through transformation.
This article’s primary objective is to analytically review, using a documentary methodology, the concept of resilience, based on authors such as Garmezy N. and Masten A. S., through which evidence is expected to demonstrate that resilience is a competency that a person must have or acquire to develop in their work life within an organization. Its characteristics and personal factors found in the sample application are analyzed, and finally, the conclusions are presented.