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This research deals with the analysis of the planning of internal ISO 9001 quality audits according to ISO 19011:2018 for continuous improvement in Casa de las Baterías Panamá, 2022. The objective is to analyze that this planning is reliable to ensure continuous improvement using a measurable instrument such as Cronbach's alpha coefficient that validates the degree of reliability of the planning based on the guidelines of the ISO 9001 Standard and the fulfillment of its objectives. The scope is that this research can demonstrate to the companies a tool that they can use as a reference to improve their processes, offer a quality service following the guidelines of an internal quality audit and verifying them with their audit members and the study variable. The research is quantitative, and the survey method was used through a pilot test with secondary data taking as a guide the research contributions of Sotelo Asef (2018) highlighting 37 items of the measurement instrument obtained from points 5.2 and 5.3 of the ISO 19011:2018 Standard. The results obtained were that of all dimensions in general, the average strongly agreed was 33% and 6% strongly disagreed. In turn, the main conclusions were that the analysis of the ISO 9001 internal quality audit planning according to ISO 19011:2018 Standard is reliable for continuous improvement given that the reliability value was positive based on the instrument according to Cronbach's alpha coefficient.
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