LA RELACIÓN INTERPERSONAL EN EL CUIDADO DE ENFERMERIA EN TIEMPOS DE PANDEMIA: REVISION INTEGRATIVA

Delia Barrios Barrios; Lydia Gordón de Isaacs

Submitted February 25, 2022

Published 2022-01-30

Research Articles

Vol. 30 No. 26 (2022): Enfoque

INTERPERSONAL RELATIONSHIP IN NURSING CARE IN PANDEMIC TIMES: AN INTEGRATIVE REVIEW

Delia Barrios Barrios⁺⁻
Lydia Gordón de Isaacs⁺⁻

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DOI: ND

Published: 2022-01-30

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Barrios Barrios, D., & Gordón de Isaacs, L. (2022). INTERPERSONAL RELATIONSHIP IN NURSING CARE IN PANDEMIC TIMES: AN INTEGRATIVE REVIEW. Enfoque, 30(26), 62–83. Retrieved from https://revistas.up.ac.pa/index.php/enfoque/article/view/2805

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Abstract

Nursing as a profession, with its work processes directly affected by the pandemic, finds qualified and guided listening in communication in light technologies as strategies to improve the interpersonal relationship established with the health team, the family and the patient (Rodríguez, Belarmino, Custódio, & Ferreira Júnior, 2020). Although this communication had to be modified in the face of the pandemic, it continues to be essential for nursing care.

Objective: To describe the benefits of interpersonal relationships in nursing care.

Methods: integrative review, January 2020- July 2021, and starts with the research question, What benefits does the interpersonal relationship have in the satisfaction of nursing care in times of pandemic? The line of research: Nursing Practice.

The search strategies used were the MEDLINE databases with its PUBMED search engine, EBSCO Host, Lilacs, Redalyc and EMBASE; in English and Spanish. The information search was done by restricted specificity to MESH and DECS terms and to broaden the search, combinations and Boolean engines were performed.

Conclusions: The communication process is not an easy task and requires a lot of effort among those involved. The communication was satisfactory for the patient and the family when it aims at the quality of health and the objectives of patient safety. There is interpersonal communication of dissatisfaction when insufficient updates are given on the patient's condition and when the family is not consulted on the decision-making of their relative.

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