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The effect that outsourcing or outsourcing services and gamification can produce in the administrative process of recruiting human capital in organizations in Panama was investigated. The population consisted of 187 organizations registered in the database of the Comptroller General of the Nation, which were used in determining the sample size and constructing the survey. The results were qualitatively evaluated to determine the significant percentages and subsequently each one was statistically treated with the IBM SPSS version 2.5 program, analyzed with the ChiX2 test, and expressed in contingency tables. The female sex (67.7%) and high academic training with a Master's degree (41.9%) and job stability of more than 10 years were found, represented by 40% of the respondents. Most of the results did not show significant differences. A high percentage considered the use of outsourcing and gamification techniques acceptable as a useful tool for growth, regardless of the organization's activity. Its implementation was demonstrated as a development, efficiency, and effectiveness technique, and is considered an alternative for Panamanian organizations.
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