This research analyzes and designs ergonomic strategies and procedural standards applied to the website of the Regional University Center of Panama Este (CRUPE), University of Panama, to enhance user–interface interaction in a digital academic environment. The study is grounded in cognitive, visual, and organizational ergonomics principles, integrating usability, accessibility, informational efficiency, digital fatigue prevention, user experience (UX) models, and cognitive load considerations to promote technological well-being.
A descriptive–propositional approach and mixed methodology were applied, combining technical interface observation, user surveys, and documentary analysis of international standards related to user-centered design, including ISO 9241 series, ISO 6385, UNE-EN ISO 14915, and WCAG 2.1 accessibility principles.
Findings indicate limitations in navigability, content hierarchy, visual contrast, accessibility for users with visual impairments, and high cognitive load. Ergonomic design strategies are proposed to improve site structure, enhance visual perception, standardize usability indicators, and support adaptive interaction for diverse user profiles. These measures aim to establish an institutional culture of sustainable, accessible, user-centered web design, improving digital educational services. The study concludes that integrating ergonomic standards in university platforms is crucial for enhancing navigation experience, fostering inclusive technological environments, and strengthening digital education.
