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Administrative and financial management in Latin American public universities faces various challenges related to a lack of integration between technological systems and limited interoperability between platforms. At the University of Panama, this situation directly impacts the efficiency of processes such as budgeting, accounting, and treasury. The objective of this research was to design a digital transformation model based on principles of technological governance, aimed at improving the institution's administrative and financial processes. The study employed a mixed-methods approach, with a descriptive and explanatory scope, using a non-experimental, cross-sectional design. The results show that the existence of isolated and poorly compatible systems generates delays in procedures, duplication of information, and difficulties in decision-making. Based on these findings, it is concluded that the implementation of an interoperable architecture, accompanied by clear digital governance policies, can significantly contribute to improving institutional efficiency, strengthening transparency, and facilitating accountability within the university environment.
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial-CompartirIgual 4.0 Internacional.
