Copyright (c) 2026 Revista FAECO Sapiens
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
In recent years, we have witnessed significant growth in the use of digital environments, enabling greater interoperability and automation. However, as these environments expand, cybersecurity vulnerabilities emerge, jeopardizing both the environment's infrastructure and data in transit and at rest. Global cybercrime costs are projected to reach $10.5 trillion annually by 2025. Given the documented ineffectiveness of one-way educational models in mitigating these risks, this research presents and evaluates the implementation of the Cibertips Program, an educational intervention based on the Telegram messaging platform. A mixed-methods design was employed, utilizing pre/post-study surveys and diagnostic tests for quantitative data collection, complemented by a thematic analysis of qualitative interactions. The quantitative results demonstrate a statistically significant increase in knowledge level, with the percentage of participants reporting basic to advanced knowledge rising from 30% to 75% after the intervention. In conclusion, Telegram represents a versatile and efficient pedagogical solution for continuing education in cybersecurity, facilitating the adoption of secure practices and the building of a resilient digital culture.
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial-CompartirIgual 4.0 Internacional.
