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The Electronic Health Record System plays a fundamental role in facilitating improvements in comprehensive patient care. In Panama, the Electronic Health Record System has been implemented through the Health Information System (SIS) for the care of hospitalized and outpatient patients in public hospitals. This research helped to evaluate the implementation of the electronic health record system to identify the processes of hospital pharmacy services in the country, incorporated into the SIS. It was a study observational, descriptive, diagnostic, exploratory, cross-sectional study in hospitals of the Social Security Fund. A survey was conducted by pharmacy professionals in three (3) hospitals of the Social Security Fund. The study reveals that good practice standards for the electronic system are in place in social security hospitals. For patient care, prescriptions are received electronically in outpatient consultations; in the inpatient area, the unit-dose system is used, employing the X-farma tool, which identifies medications for completing the pharmacotherapeutic profile. This system allows healthcare professionals access to the system, providing pharmacists with tools to access medical order records, perform pharmaceutical interventions, monitor pharmacotherapy, and dispense medications, as well as detect medication errors and alerts in the dosage regimen. The implementation of the SIS (Integrated Pharmacy System) offers benefits to patient pharmacotherapy.