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Universidad de Panamá
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Submitted July 18, 2023
Published 2023-07-19

Artículos

Vol. 12 No. 2 (2023): Centros: Revista Científica Universitaria

KNOWLEDGE MANAGEMENT AND COMMUNICATION IN THE FACULTY OF INFORMATICS, ELECTRONICS AND COMMUNICATION OF THE UNIVERSITY OF PANAMA

DOI https://doi.org/10.48204/j.centros.v12n2.a4045

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DOI: 10.48204/j.centros.v12n2.a4045

Published: 2023-07-19

How to Cite

Montero , F., Royer , F., Pierre , A., Hernández , Y., & De Los Ríos , I. (2023). KNOWLEDGE MANAGEMENT AND COMMUNICATION IN THE FACULTY OF INFORMATICS, ELECTRONICS AND COMMUNICATION OF THE UNIVERSITY OF PANAMA. Centros: Revista Científica Universitaria, 12(2), 135–151. https://doi.org/10.48204/j.centros.v12n2.a4045

Copyright (c) 2023 Centros: Revista Científica Universitaria

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Abstract

The objective of this article is to present the current situation of knowledge management and communication in the Faculty of Informatics, Electronics and Communication (FIEC) at the University of Panama, of the administrative and teaching staff with administrative positions; this was achieved by analyzing the data obtained from the surveys, interviews with the personnel involved and the application of other techniques such as observation and review of documents. It was found that the exchange of information between the administrative units, both internal and external, does not cover all the needs of knowledge management and communication, in addition there is no structured work methodology. In this sense, we can deduce that we are facing a problem that affects various processes, for this reason, we infer that these must be automated to carry out a better control of knowledge management and communication.

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